OpenLedger DEX arrived at a decision to terminate the support of some gateways.

January 13, 2020
OpenLedger DEX

Dear OpenLedger DEX users,

As we keep on pursuing the aim of achieving the highest possible speed of transactions on our decentralized trading platform, we carried out one more technical audit of the supported gateways.

According to the audit results, we terminate the support of the following gateways:

  • NEO
  • GAS
  • LISK
  • NEM (XEM)

Starting January 13, 2020, you won’t be able to deposit these tokens to your Bitshares account.

To make a withdrawal, please contact the Support Team at

NEO, GAS, LISK and NEM(XEM) token trading will be stopped on January 28, 2020.

Please make sure to complete all necessary transactions with these tokens prior to February 13, 2020.

The support of the tokens (including withdrawals) will be unavailable from February 13, 2020 and onwards.

No new tickets, submitted to Support Team starting February 13, 2020 will be processed (including withdrawal requests)


To provide the best possible experience during the termination period, we:

  • Cancel the withdrawal fees on the above-mentioned tokens. You will be able to withdraw these tokens free of our charge (however you will be charged the Bitshares network fee as always)
  • Cancel the minimum withdrawal amounts on the above-mentioned tokens.

Thank you for being with us!

Best regards,
The OpenLedger DEX Team

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